Get in touch Thanks for reaching out to us - we're here to help. Feeling lost, concerned, puzzled or poorly? Take a look at our Sanctuary of Support for immediate information: its a great place to start if you are looking for information and support. ADSHG Sanctuary of Support Still need some help? We have a few different options available to direct your enquiry or question to the right place. Emergencies Please remember to always seek medical help in the event of illness. If you feel unwell, increase your medication as advised in the Sick Day rules and in response to how you feel. For adrenal crisis, use your injection kit, call 999, ask for an ambulance and state ‘adrenal crisis’. Membership Setting up or renewing your membership Switching to Direct Debit for easy renewals Difficulties affording our fees (sponsored membership) Accessing the ADSHG Member forum Issues with receiving ADSHG communications Changing the email or postal address we use to contact you Changing your preferences on how we contact you Answering any questions you have about being an ADSHG Member Membership Help Shop Deliveries and returns relating things you've ordered from our online ADSHG shop When items will be back in stock Ideas for new shop items Our online ADSHG shop terms and conditions Any other query related to our shop Christmas closure: order by 19th December for pre Christmas delivery Orders will not be processed on the 24-26th Dec and 31st Dec to 2nd Jan 2025 Shop Help Fundraising and Donations For fundraising information, please visit our 'Fundraising Ideas' page To donate via our website, please visit our Donation page Fundraising Enquiries Research Need support with your research? Need ADSHG member participants, grants or publicity? Research Hub Media Are you a journalist, writer or influencer covering a story about Addison's or adrenal insufficiency? Media Centre General Enquiries Send us your questions or feedback and we will aim to respond within 5 working days. Enquiries In the unfortunate event that you have a complaint, you may find our complaints policy a useful guide to our complaints process. Your privacy and contacting us Please take a moment to read about how we will process and protect any personal data you give us. Occasionally we may need to share personal data with our suppliers to process your query or to provide other services to you. We promise: Never to release your personal details to another company for their marketing purposes To always respect your communication preferences The data you submit below will only be used for the purposes of answering your enquiry. If you include information of a sensitive nature eg. about your health status, you consent to us seeing and using that information for the purposes of answering your query only. View our privacy policy for more information. We may ask you extra questions when you send us an enquiry. This is to help us improve our services, but your data will be anonymised when we analyse it. You can find out more about how we use your information. You can change how you hear from us or ask us to stop communicating with you at any time by contacting us. Connect on social media! Follow us on X/Twitter, Bluesky, Facebook, Instagram, LinkedIn, Threads, TikTok and YouTube. Manage Cookie Preferences